• What's Conversation Training?

    Easy, practical skills training to help leaders lead.

  • Sticking Power is Critical

    Communications training is a great idea if you're the company spokesperson or a member of the C-Suite. What most leaders are missing is workplace conversation training.

     

    No one can blame a director or manager for avoiding awkward conversations at work. But there's a minimum quality and frequency of conversation that every leader should be expected to provide their staff and colleagues.

     

    How much more productive would your team be if you could fix your employee conversation challenges or make them significantly better?

     

    We customize to YOUR specific communication goal. Here are a few examples...

    DOs and DON’Ts of Communicating Change

     

    - CAO Leadership Forum -

    Length: Half day (three hours)

    Participants: Leadership team of 100

     

    Participant Learning Outcomes:

    • Compare and contrast how messages can engage/dissuade staff from welcoming change
    • Discuss when to talk vs. communicate vs. converse
    • Practice developing on the spot ‘key messages’ in response to questions about change

    Conversation Training for NEW Managers

     

    - Various Companies -

    Length: Half day (three hours)

    Participants: New and senior leaders

     

    Participant Learning Outcomes:

    • Discuss the most challenging employee conversations
    • Discover the biggest communication mistakes and how to avoid them
    • Learn 4 ways to spark employee success through talking
    • Practice using new techniques

    How to Handle Any Conversation: Training for Front line Staff

     

    - Schools & Service Industry -

    Length: Half day (three hours)

    Participants: Front line and leaders

     

    Participant Learning Outcomes:

    • How to observe vs. feel your way through conflict
    • Deep dive into tools for managing a difficult conversation
    • Practice developing on the spot "key messages" in response to a cranky person

    When is Talking a Safety Hazard? Conversation Training that Boosts Mental Fitness

     

    - Construction Industry -

    Length: Half day (three hours)

    Participants: Leaders

     

    Participant Learning Outcomes:

    • Discuss the difference between incivility and harassment 
    • Learn 3 reasons psychological safety boosts performance
    • Create pre-written responses to tough conversations 
    • Practice team member discussions
  • Our Curriculum - Half or Full Day

    This is an overview of the training curriculum we offer. Each training session is tweaked to meet YOUR communication goal/challenge.

    Perfect for: Institutions, Associations, Corporations, Executive Team, Management Team, Human Resources Team, Internal Communications Team

     

    Learning Objectives:

    • Discuss the most challenging employee conversations
    • Learn the psychology behind the need for feedback
    • Understand your role as the leader in a work conversation
    • Gain clarity on how conversations impact staff performance
    • Discover the biggest communication mistakes and how to avoid them
    • Decode what a team member needs to hear from their leader
    • Discover how conversation can promote mental fitness at work 
    • Learn 4 ways to spark employee success through talking 
    • Practice team member conversation in groups
    • Practice team member conversation with in a variety of ways

     

    CONVERSATIONS AT WORK WORKSHOP - HALF or FULL DAY

    Perfect for: Onboarding Employees, New Graduates, New Managers

     

    Learning Objectives:

    • Discuss how to communicate like a professional 
    • Learn the psychology that drives effective communication 
    • Understand your role as an employee in a work conversation
    • Learn the 3 things awesome employees ask in every conversation 
    • Discover the biggest communication mistakes and how to avoid them
    • Decode what a manager is asking of you 
    • Learn 4 ways to spark your own success/personal value proposition 
    • Practice employee conversation in groups
    • Practice employee conversation with in a variety of ways
  • "Working with Janet has been a great learning experience and I use the skills cultivated through our sessions in my day-to-day work often. She is a great sounding board to bounce ideas off of and a creative thinker. I would recommend her services to anyone looking to sharpen their P2P or B2B skills."

    Tommy Wilson, GrainsWest Magazine

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